What should I do if I can't find the domain name I purchased? How can I find out where I bought the domain name?

When purchasing a domain name, we often encounter many problems. Below, we'll answer some frequently asked questions, such as: What if I can't find the domain I purchased? How do I find out where I bought the domain?

I. What if I can't find the domain I purchased?

In this situation, we should first confirm that the platform and account we logged into are correct. Many domain buyers are professional domain investors who have accounts on multiple platforms, and each account holds many domains. In this case, it's easy to confuse the platform and account associated with a particular domain, mistakenly believing that the domain is missing. After confirming the domain's account, if you still can't find the purchased domain, then you should consider whether the domain has expired and been deleted due to forgetting to renew it.

II. How do I find out where I bought the domain?

If you don't know where you purchased the domain, you can directly check the domain's information through Whois information. Generally, Whois information will display the domain's registration and change dates, as well as the registrar platform and the registrant's email address. The registrar information displayed on the Whois page is basically the platform where the domain was purchased. After identifying the domain registration platform, log in to your account on that platform to check the domain's details.

For domain holders, especially investors with many domains, remembering the platform and account for each domain is crucial. If you can't remember them, you can use notes or your phone's memo app to help you remember.